Dear Sustainable Living Association,
Here’s how I see it:
As an association committed to a service provided for the community, you should be aware of the impact that the flood has had not only on you but on the many businesses involved to help your cause. You are a non profit that relies partially on other businesses in order for you to move forward and continue to do your good work. You are doing good work so don’t get me wrong here. You are providing an important service in your cause and campaign to educate the public about how important sustainable living is to our future, and our children’s future and our children’s children’s future. I am thrilled that many businesses who are able, are still supporting you in your quest to recover the donations you would have received from your annual fair. But what about the little guys?
This was on the Sustainable Living Associations website. This was not there last week.
Friends -please be patient with us we are in recovery mode looking at any options that might be available going forward. We understand this is a hardship for everyone and we’ll communicate with each of you directly as soon as possible.
There was obviously an admitted lack of communication to the businesses that suffered alongside you due to the fair being literally washed away.
My advice? For the future, if an unexpected natural disaster happens, COMMUNICATE. I fear for your cause that the small businesses that got the raw end of the deal (see the Rising Waters Sunk My Booth Question of the Week here on Ask Us Fort Collins). If you want continued support from every angle, you need to make sure that no one feels like they got screwed over by something that should have been a positive situation for all. You weren’t the only one who was affected by the flood and, although you are acknowledging your ‘friends” now, I feel like it is a bit too late.
In the future, lay out a clear contract for your supporters that includes a detailed description of what to expect when the unexpected happens. From every angle. In triplicate. This is what I lovingly refer to as: “CYA” or “Covering Your Ass.” A small business has taken a dive for you and your cause. They helped and got burned in the outcome. The flood was out of everyone’s hands but a detailed contract could have been in yours, and theirs. So, go ahead, add the CYA clause to your contracts. You don’t want to watch your donations go floating down the Poudre… or up the Poudre either.